There's a technique taken from the Toyota Production System called The Five Whys. It's a process of asking why over and over (five times) until you discover a deeper insight—that is, what's at the heart of the problem.
I know you have something to say.
You’ve been saving it up for a while now, being patient, listening, taking notes, and researching.
You want your voice to be heard, but you’re scared to open your mouth.